Frequently Asked Questions

Yes. Appointments are needed for this service. We usually block no more than 30 mins. per customer but usually, it can be completed in less time. Since we are also mobile we might be outside the office completing background checks at certain times during the day. The best way to schedule is always to contact us via phone or text at 352.219.7066.

Yes. We can schedule your fingerprinting service to be completed at your location. Please keep in mind that this is an optional service we offer to make it easier for you. Service fees apply for this service.

Yes. If you have a group of individuals needing the fingerprinting service we can offer you a reduced rate for the service. We cannot do anything about the government fees associated with the background check.

Just give us a call and we can take a look at our schedule to accommodate you at the time and day you need. We offer many days available and usually can accommodate you to get your service completed the very next day.

Yes the ORI number will be given to you by the organization requesting your fingerprints taken. This number acts as a digital address to send your fingerprint results. We are not responsible for wrong ORI Numbers given at the moment of the service so please make sure you have the correct one before you call to schedule your appointment.

Normally takes 3-5 business days.

Only your employer or the organization requesting the background check has access to your results. We only provide the service to scan your fingerprints and we would never know the results of the background check. You will be able to check the status of the submission with the Transaction Control Number TCN provided to you at the end of the service or by going clicking on this link.

As we mentioned before we are only able to scan your fingerprints and provide you with the Transaction Control Number to check on the status. Your employer or the organization requesting the background should call the Florida Department of Law Enforcement at 850-410-8161 and inquire about your results using the TCN Transaction Control Number we provide you with at the end of the service.

When your fingerprints are rejected you will need to get the fingerprints retaken. They want to see at least 2 attempts to get legible prints to make sure there is nothing we can do to get a better scan of your fingerprints. You will receive a letter with a “TCR” number which you need to bring to us. If your prints fail again and more likely they will if they fail the first time they will resort to completing a manual search which can take way longer than the digital fingerprints. Please understand there is nothing we can do to improve the quality of your fingerprints if they are damaged from age, wear and tear. We always try our best to use our expertise to get the best quality prints we can get.

At the moment we only take Cash, Credit Cards, Zelle, Venmo, and Cash App.

Yes, We can print your fingerprints on paper.

Yes, we offer Livescan Digital Fingerprinting to capture your fingerprints, and then we print them on the FD-258 Cards.

Yes, We can capture your fingerprints and provide you with an EFT file to be used to upload them on ATF forms.